Make the Transport Centre safer and easier to use.
Make sure the Transport Centre works for the community now and in the future.
Help shape a central city where people love to be.
Project summary
What we’re doing
Hamilton’s Transport Centre, on the corner of Bryce and Anglesea Streets, is being refreshed to make it safer and easier to use.
The refresh includes:
- more places to sit and rest under shelter from rain and wind
- new sheltered spots for people in wheelchairs or using prams
- new digital signs showing how far away the next busses are
- extra CCTV cameras with a speaker system
- new 24/7 toilet block with four toilets including two accessible toilets
- new bike parking and repair station
- lower-level building tinted glass replaced with clear glass for better lighting inside
- new paint and furniture inside the centre
- new bins and signage
- fewer parking spots – mobility, taxi, and short-term drop-off/pick-up parking only
- changes to the driveway loop and gardens.
There are no changes to the bus service during the refresh, and the Transport Centre remains fully operational.
The project will be done in stages to minimise the disruption for people continuing to use the Transport Centre.
To make space for the extra seating, shelter and safety upgrades, the parking around the driveway loop will be reduced. The plan includes two mobility parks closest to the building, two taxi stands and four drop-off/pick-up spots.
The refresh is being completed by Hamilton City Council, who own the Centre, while working closely with Waikato Regional Council, who manage the busses.
Why we’re doing it
We want parents to feel safe to get their kids to use the bus, central city workers to feel like it’s a good option, and to make catching the bus to and from the central city a better, positive experience.
Having a lot of bright lighting, and CCTV cameras, are proven to help people feel safer. All the new shelter will include new lights, and the new clear glass around the building will make it brighter inside.
Looking after the assets we have is incredibly important to make sure they work for the community now and in the future.
When we looked at how the parking was being used, it was commonly used for people to go shopping when the area is only for people to be picked up from, or dropped off at, a bus.
The refresh also support our focus to creating and maintaining sustainable, safe, reliable, and easy ways to get around our city.
The Transport Centre is used by a wide range of people daily including school children, workers, shoppers, and out-of-town visitors. It’s also extremely useful for those living in the central city and, by 2035, we expect there to around 4000 homes for up to 10,800 people in the area.
Council is investing in the central city by prioritising strategic infrastructure, opening it up to the Waikato River, encouraging people to live and work here and making it easy to access and move around in.
Project features
-
Feel safer
Extra CCTV cameras will be installed and some large items that create blind spots will be removed. Changing some blue tinted glass on the building to clear glass, and some fresh paint inside will make it much lighter and brighter inside. -
Easier to use
To add to an easy and positive experience, we’re installing new and improved seating with shelters, live-travel signs, bins, and 24/7 toilets. This includes space under the shelter for wheelchairs and prams and two accessible toilets. -
Functional spaces
The changes to the driveway loop, and parking, will give space for the new seating shelter, larger toilet block and create a smaller quick-stop drop-off and pick-up zone so the area is used by only those who need it.
Where we’re at with progress
-
Stage 1 - Planning
May 2024
We’re completing research on the Centre’s use, looking into different options, finalising designs and preparing for the construction. -
Stage 2 - Underway
May – Sept 2024
Construction kicks off with the small upgrades to the building and installing the new seating and shelters. The work will happen in stages with the final parts… -
Stage 3 - Completed
October 2024
Works are completed.
Frequently asked questions
What is the budget for the refresh?
The budget for the refresh was $8.3 million and came in under budget at $6.6m. This project is funded through Hamilton City Council’s 2021-31 Long Term Plan with 51% of the project covered by NZ Transport Agency Waka Kotahi.
Does this change where I catch my bus from?
No. All busses will continue to leave and arrive from the same bays. Changes to the bus services are managed by the Waikato Regional Council who may make changes to the routes at some point, but not as a result of the construction work.
Will this impact the cost of catching the bus?
This project is funded by Hamilton City Council, the prices of fares are managed by Waikato Regional Council. Fares may increase at any time, but not as a direct result of this project.
What work is happening when?
The work will happen in stages to limit the impact for those who use the Transport Centre. The project milestones are:
Monday 27 May, Construction starts
- Building refresh starts
- Glass replacement
- Painting inside
- New toilet flooring
- Other small improvements
End of May/early June
- Construction site establishment begins for the ‘outside’ kerb carpark upgrade
June
- Installing new bus shelters and seating
End of June
- Install and switch on live-travel boards
July – September
- Inside kerb work
September - early October
- Replacing external toilet block, finishing driveway loop, parking and planting.
Who can I talk to if I have questions or concerns?
If you have any questions or comments about the project, please email info@hcc.govt.nz and reference “Hamilton Transport Centre upgrade”.
Why are you taking away carparks?
During project planning and research, we found a lot of parks currently available inside the driveway loop were being used for waiting for a long time or shopping. We looked at what was needed and have come up with a plan that has spaces for mobility card holders, taxis and short-stay drop-off and pick-ups. The majority of users of the Centre walk to their destination after getting off the bus, or hop on another one. The space saved by removing parking is being used to provide extra 24/7 accessible toilets, and the improved seating and shelter.
Feedback
Last updated 23 January 2025