Need extra assistance?
We offer an assisted collection service for eligible residents who are unable to manage their bins. The waste collector will come onto the property, move the bins and crate to the truck for emptying, and return them to the property.
To apply, residents need to complete an application form and provide supporting medical documentation.
Contact our Customer Services team on 07 838 6699 or info@hcc.govt.nz to request the form.
Got a question?
Take a look at our FAQs to see if your question has been answered.
If you’re not able to find what you’re looking for, please contact us.